This Privacy Policy explains how HelloAgentUSA.com (“we,” “us,” or “our”) collects, uses, shares, and protects information submitted to us, particularly through lead forms filled out by real estate professionals on behalf of their clients.
1. Information We Collect
We may collect the following types of information:
From Agents/Brokers:
Name, email, phone number, real estate license or firm name
Client relationship details
From Clients (via agent submission):
Full name
Email address
Phone number
Property address and preferences
Financing status or needs
Additional home-related service interests
2. How We Use This Information
We use this information to:
Connect your client with requested or relevant service providers;
Facilitate follow-up communication by us or our partners;
Improve our service offerings and site functionality;
Fulfill legal and compliance obligations.
3. TCPA Compliance & Communication Consent
We take TCPA compliance seriously. By submitting a lead, you confirm that your client has:
Provided express written consent to receive communications via phone, SMS, and email;
Agreed that these communications may be delivered via automated dialing systems, prerecorded voice messages, or text messaging platforms, where permitted;
Understood that consent is not required to make a purchase and can be revoked at any time.
We do not contact clients directly unless authorized by you or as needed to fulfill the submitted service inquiry.
4. Who We Share Data With
We may share submitted information with:
Service providers relevant to the client’s inquiry (e.g., mortgage lenders, home warranty companies);
Technology partners who help us process or manage leads;
Legal or regulatory authorities if required by law.
We do not sell client data to unaffiliated third parties.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Maintain session data;
Understand user behavior and improve the user experience;
Track referrals or campaign success.
You can manage cookie preferences through your browser settings.
6. Data Retention
We retain lead submission data as long as reasonably necessary to:
Fulfill service-related requests;
Comply with legal obligations;
Resolve disputes;
Maintain business records.
You may request deletion of client data at any time (see Section 9).
7. Data Security
We use industry-standard security measures to protect personal information, including encryption, secure hosting, and access controls. No method is 100% secure, but we continuously evaluate and update our safeguards.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before submitting any information.
9. Your Rights & Client Rights
You and your clients have the right to:
Access submitted personal information;
Request corrections to inaccurate data;
Request deletion of data (subject to legal obligations).
To submit a request, contact us at:
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a new “Last Updated” date. Continued use of the site after updates means acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please reach out:
📍 230 Northgate St., #470, Lake Forest, IL 60045
📞 800-900-7875